4Click “Book Deep Home Clean” — the app opens with the package already selected.
2. App — book in two minutes
1Enter an address and postcode 47400. Try 10000 to see the outside-area message. /app/book →
2Change size to 1,200 sq ft — Regular Home Clean warns and suggests extra team time.
3Add “Fridge interior” and “Upholstery” — price and duration update instantly.
4Time picker: only slots an upholstery-trained crew can finish by 6 pm are shown.
5Fill in details, check the itemised price, tap “Hold slot & pay”.
6Simulated payment page: countdown, try “failed payment”, then pay.
7Confirmation: reference, status, calendar export, cancel/reschedule by policy.
3. Operations — the business behind it
1Sign in to /ops with PIN 2468. The new booking is already there. /ops →
2Open the booking, assign a crew, move status to “Team on the way”. Back in the app, the status has updated.
3Catalogue: raise the Regular Home Clean price. Existing bookings keep their original price. /ops/catalogue →
4Quotes: send a price for the post-renovation request. /ops/quotes →
Tip: to show two customers racing for the last slot, open the app in two tabs, pick Move-In/Move-Out at the same time in both, and confirm in each. The second tab is asked to pick another time.